Frequently Asked Questions
Remote online notarizations allow notaries and clients to meet face-to-face online, in real-time, using audiovisual technology. This is distinct from traditional, in-person notarizations, where the notary and the signers must be physically present in the same location. Multi-point, identity verification, including personal identification is used to ensure the integrity of the transaction.
At LiveNotary, our priority is the safety and security of your information. We utilize world-class security, with all audio & video encrypted at REST. Stored documents are encrypted and stored via AWS. In addition, we utilize the latest 256-bit SSL when processing all stored information.
LiveNotary can perform any notarization that is legal for online notarization in the state where the notary is commissioned. Some documents, such as birth certificates, death certificates, and court documents often require in-person notarizations or qualified witnesses. It's always best to check with the party that requires the notarized document to make sure that online notarizations are acceptable.
All notaries on the LiveNotary network are commissioned to notarize in the state or states where they practice. They provide notarizations based on the individual rules and regulations of the states where they are commissioned.
The legal requirements of notarizations vary state-to-state and sometimes different types of notarizations have different standards for acceptable identification. It’s important to know the legal specifics of your state and the transaction requirements of identification.
In general, the following forms of identification are acceptable as long as they are valid and unexpired.
- State issued drivers license or photo ID
- Military ID
- The U.S. or Foreign Passport
- Certificate of citizenship, naturalization, or alien registration
In 2011, Virginia became the first state to legalize remote online notarizations. In 2020, the COVID-19 pandemic underscored the need for further use of remote online notarizations, and almost every state enacted legislation or executive orders allowing for the legal use of remote online notarization. All of our notaries are legally commissioned to notarize in the states where they practice.
Depending on the plan you select you’ll have access to our LiveNotary Notary Network. Our Growth and Enterprise plans also allow for an in-house notary that you employ to use the LiveNotary platform.
The Growth and Enterprise plans provide an option for multiple signers.
Yes, in many cases, based on the relevant state laws, LiveNotary can provide notarizations for U.S. Citizens located abroad.
LiveNotary utilizes two-point identification which incorporates knowledge-based identification with live credential evaluation. Knowledge-based identification (KBA) uses specific questions to verify the signer's identity, and credential verification uses visual and electronic analysis of the signer's ID to confirm their identity.
LiveNotary uses secure cloud-based storage to keep the audiovisual recordings, electronic journals, and notarized documents. These documents and files are available to you for viewing and downloading at your convenience.
Our pricing is flexible in order to meet your needs. You can use LiveNotary one time or sign up for one of our monthly plans to provide you with additional services and volume discounts.
How does online notarization work?
Remote online notarizations allow notaries and clients to meet face-to-face online, in real-time, using audiovisual technology. This is distinct from traditional, in-person notarizations, where the notary and the signers must be physically present in the same location. Multi-point, identity verification, including personal identification is used to ensure the integrity of the transaction.
Is online notarization secure?
At LiveNotary, our priority is the safety and security of your information. We utilize world-class security, with all audio & video encrypted at REST. Stored documents are encrypted and stored via AWS. In addition, we utilize the latest 256-bit SSL when processing all stored information.
What types of documents do you notarize?
LiveNotary can perform any notarization that is legal for online notarization in the state where the notary is commissioned. Some documents, such as birth certificates, death certificates, and court documents often require in-person notarizations or qualified witnesses. It's always best to check with the party that requires the notarized document to make sure that online notarizations are acceptable.
Are your notaries commissioned?
All notaries on the LiveNotary network are commissioned to notarize in the state or states where they practice. They provide notarizations based on the individual rules and regulations of the states where they are commissioned.
What are the acceptable forms of ID that I can use?
The legal requirements of notarizations vary state-to-state and sometimes different types of notarizations have different standards for acceptable identification. It’s important to know the legal specifics of your state and the transaction requirements of identification.
In general, the following forms of identification are acceptable as long as they are valid and unexpired.
- State issued drivers license or photo ID
- Military ID
- The U.S. or Foreign Passport
- Certificate of citizenship, naturalization, or alien registration
Is online notarization legal?
In 2011, Virginia became the first state to legalize remote online notarizations. In 2020, the COVID-19 pandemic underscored the need for further use of remote online notarizations, and almost every state enacted legislation or executive orders allowing for the legal use of remote online notarization. All of our notaries are legally commissioned to notarize in the states where they practice.
I employ a notary in my business, do I need to use notaries on the LiveNotary network?
Depending on the plan you select you’ll have access to our LiveNotary Notary Network. Our Growth and Enterprise plans also allow for an in-house notary that you employ to use the LiveNotary platform.
What if I have multiple signers?
The Growth and Enterprise plans provide an option for multiple signers.
Does LiveNotary allow notarizations for clients outside of the United States?
Yes, in many cases, based on the relevant state laws, LiveNotary can provide notarizations for U.S. Citizens located abroad.
How does LiveNotary verify the identity of signers?
LiveNotary utilizes two-point identification which incorporates knowledge-based identification with live credential evaluation. Knowledge-based identification (KBA) uses specific questions to verify the signer's identity, and credential verification uses visual and electronic analysis of the signer's ID to confirm their identity.
How do I access the recordings and documentation of notarizations?
LiveNotary uses secure cloud-based storage to keep the audiovisual recordings, electronic journals, and notarized documents. These documents and files are available to you for viewing and downloading at your convenience.
Are there discounts for multiple notary stamps or transactions?
Our pricing is flexible in order to meet your needs. You can use LiveNotary one time or sign up for one of our monthly plans to provide you with additional services and volume discounts.